Is it possible to activate ESA on a device with expired standalone support?

Is it possible to activate ESA on a device with expired standalone support?

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Created On 03/31/25 14:11 PM - Last Modified 05/06/25 12:52 PM


Question


Is it possible to activate ESA on a device with expired standalone support?



Environment


CSP



Answer


No, this is not possible.

First, you'll need to work with your sales channel to renew the standalone license. Once the standalone license is renewed, please open an Admin case with us to include the asset under ESA.



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