Device Telemetry Region list is empty in PAN-OS version 10.2.12-h2

Device Telemetry Region list is empty in PAN-OS version 10.2.12-h2

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Created On 01/31/25 01:41 AM - Last Modified 10/28/25 06:30 AM


Symptom


Device Telemetry Region list is empty in PAN-OS version 10.2.12-h2

Environment


  • Palo Alto Firewalls
  • PAN-OS 10.2.12-h2

Cause


Software issue.

Resolution


  1. The issue is fixed under PAN-272413.
  2. Upgrade the device to fixed PAN-OS Versions 10.2.14, 10.2.12-h3, 10.2.13-h1.
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