HA故障转移(主动/被动)后,浮动 IP 不会移动到对等防火墙。

HA故障转移(主动/被动)后,浮动 IP 不会移动到对等防火墙。

5829
Created On 01/24/25 15:19 PM - Last Modified 10/25/25 17:25 PM


Symptom


  • The floating IP address stayed with the active firewall after failover.
  • When an HA Failover occurs, pan_vm_plugin.log reports "Moving Secondary IP failed - Not able to get Peer's VNIC attachments"
    > less mp-log pan_vm_plugin.log
    -0600 vm_ha_state_trans INFO: Authenticate and retrieve an instance principal token
    -0600 vm_ha_state_trans INFO: Connection Error: HTTPSConnectionPool(host='auth.us-phoenix-1.oraclecloud.com', port=443):
    Max retries exceeded with url: /v1/x509 (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7fa5b5c6a5c0>: 
    Failed to establish a new connection: [Errno 110] Connection timed out',))
    -0600 vm_ha_state_trans INFO: : Moving Secondary IP failed - Not able to get Peer's VNIC attachments. Err: ConnError
  • 系统状态可能无法使用对等 OCI 实例 ID 进行更新:
> show system state | match instance

ha.app.peer.platform: { 'eni': [ ], 'instance-id': NULL, }
peer.cfg.general.max-fibinstance: 0xff


Environment


  • PA- VM
  • PAN操作系统
  • 私有云和公共云空间


Cause


  • 该问题与不正确的DNS解析有关,导致 OCI 元数据检索出现问题,进而引发不正确的故障转移行为。
  • 具体来说, DNS解析被management port(管理端口-MGT port)上的代理阻止。


Resolution


  1. 检查是否有任何节点阻止management port(管理端口-MGT port)连接到 Oraclecloud url 或相关 ip 地址,例如上例中的 pan_vm_plugin.log: https://auth.us-phoenix-1.oraclecloud.com/v1/x509
  2. 设备 > 设置 > 服务中删除management port(管理端口-MGT port)的代理服务器地址
  3. 重启VM
  4. 执行故障转移测试以确保正确转换。



Additional Information


在 OCI 上配置主动/被动HA



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