Path monitor failures caused Data-plane to restart" in firmware 10.2.7

Path monitor failures caused Data-plane to restart" in firmware 10.2.7

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Created On 01/16/25 06:07 AM - Last Modified 10/28/25 03:46 AM


Symptom


  • Dataplane restarts with Internal path monitor failures .
  • Messages simiar to below are seen in the logs
    • Wed Jan 15 12:59:13 2025: Out of memory: Kill process 1430 (pan_task) score 404 or sacrifice child
    • Wed Jan 15 12:59:13 2025: Killed process 1430 (pan_task) total-vm:497740kB, anon-rss:67444kB, file-rss:80268kB
    • Wed Jan 15 13:00:17 2025: md_apps invoked oom-killer: gfp_mask=0x201da, order=0, oom_score_adj=0


Environment


  • Palo Alto Firewalls
  • PAN-OSĀ 10.2.7-h18


Cause


Software Issue.



Resolution


  1. The issue is fixed under PAN-246772.
  2. Upgrading to the fixed versions will resolve the issue.
  3. The following versions have the fix.
    • 11.0.5, 11.2.0, 11.1.3, 11.2.3, 10.2.9, 10.2.11, 10.2.8-h5, 11.1.2-h9, 10.2.7-h19


Additional Information


N/A

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