How to Remove Device Associations from Tenant Service Group?

How to Remove Device Associations from Tenant Service Group?

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Created On 03/24/25 17:57 PM - Last Modified 04/17/25 19:50 PM


Objective


To Remove Device Associations from a Tenant Service Group (TSG). This is done when the devices need to be decommissioned or retired.



Environment




Procedure


  1. From the HUB (https://apps.paloaltonetworks.com/) page, navigate to Device Associations.
    • Common Services > Device Associations
  2. For every Firewall/Panorama that you want removed, please delete the associated 'Product Associations'.
    • Select the device > Remove Association > Remove Product Association > Select the products > Remove Associations
  3. Remove any app association before proceeding to remove the tenant association for a device.
  4. For every Firewall/Panorama that you want disassociated, remove the Tenant Association.
    • Select the device > Remove Association > Remove Tenant Association > Remove


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HFGZCA4&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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