How to change the subdomain for existing Device Security security portal

How to change the subdomain for existing Device Security security portal

501
Created On 03/21/25 09:32 AM - Last Modified 06/11/25 19:20 PM


Objective


Method to change the existing subdomain for your Device Security security portal that has been activated and running but needs to be migrated to a new URL.



Environment


• Device Security Security



Procedure


Please create a support ticket using our support portal and provide the following details:

  1. Current subdomain for Device Security Security portal
  2. Intended subdomain for Device Security Security portal (must be unique and not used previously)
  3. A tech support file from a firewall that is onboarded to Device Security security


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HFFgCAO&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail