Frequent high root partition usage alert on a VM-Series firewall
7517
Created On 02/05/25 09:41 AM - Last Modified 07/31/25 20:29 PM
Symptom
- VM-Series firewall may encounter frequent alerts of high root partition usage.
- System log alerts with "Disk usage for / exceeds limit, X percent in use, cleaning file system".
- Unable to access GUI and/or CLI.
- In some cases, firewall is unable to boot up properly and enters Maintenance mode.
Environment
- VM-Series firewalls
- PAN-OS version below 11.1.x
- VM upgraded to 11.1.x or later
- Aggressive cleaning is enabled.
Cause
- VM-Series firewall deployed/launched with PAN-OS 10.1.x, 10.2.x, or 11.0.x image has root partition space of 6.9 GB.
- Upgrade to newer PAN-OS 11.1.x causes the warning messages as the newer PAN-OS require higher root partition.
- Software upgrade to PAN-OS 11.1.x does not change the root partition space allocation.
- This example below illustrates the issue of a software upgrade from 10.x to 11.x with root partition still at 6.9 GB.
admin@vmseries-fw1> show system disk-space
Filesystem Size Used Avail Use% Mounted on
/dev/root 6.9G 4.8G 1.8G 73% /
none 7.9G 104K 7.9G 1% /dev
/dev/sda5 16G 1.4G 14G 10% /opt/pancfg
/dev/sda6 7.9G 2.0G 5.6G 26% /opt/panrepo
tmpfs 12G 6.7G 4.7G 59% /dev/shm
cgroup_root 7.9G 0 7.9G 0% /cgroup
/dev/sda8 21G 51M 20G 1% /opt/panlogs
tmpfs 12M 0 12M 0% /opt/pancfg/mgmt/lcaas/ssl/private
admin@vmseries-fw1> debug swm history
Command Status Date
--------------------------------------------------------------------------------
load http://10.0.2.100/pub/repository/panos/images/re Success 11/15/24 16:49:03
load http://10.0.2.100/pub/repository/panos/images/re Success 11/15/24 16:49:34
load http://10.0.2.100/pub/repository/plugins/images/ Success 11/15/24 16:49:37
bootstrap maint maint 11.0.4-h6 Success 11/15/24 16:49:41
bootstrap sysroot0 panos 11.0.4-h6 Success 11/15/24 16:52:52
bootstrap pancfg content 11.0.4-h6 Success 11/15/24 16:52:59
bootstrap panrepo plugin 11.0.4-h6 Success 11/15/24 16:53:01
boot sysroot0 Success 11/15/24 16:53:02
firstboot Success 02/05/25 00:46:51
install --category hsm --rpm lunasa-5.4 Success 02/05/25 00:49:33
Resolution
- Redeploy the VM using the PAN-OS 11.1 or newer version. This causes the root partition to 12GB of disk space.
- Software upgrade from older PAN-OS to 11.1.x will not increase the root partition a redeployment is required.
- Here is the sample output of a redeployed firewall with PAN-OS 11.1.2-h3 image .
admin@vmseries-fw2> show system disk-space
Filesystem Size Used Avail Use% Mounted on
/dev/root 12G 5.1G 6.2G 46% /
none 7.9G 104K 7.9G 1% /dev
/dev/sda5 16G 1.4G 14G 10% /opt/pancfg
/dev/sda6 7.9G 2.0G 5.6G 26% /opt/panrepo
tmpfs 12G 6.7G 4.7G 59% /dev/shm
cgroup_root 7.9G 0 7.9G 0% /cgroup
/dev/sda8 11G 34M 11G 1% /opt/panlogs
tmpfs 12M 0 12M 0% /opt/pancfg/mgmt/lcaas/ssl/private
admin@vmseries-fw2> debug swm history
Commmand Status Date
------------------------------------------------------------------------------------------------------------------------------
load http://10.0.2.100/pub/repository/panos/images/releng/TGZS/PanOS_vm-11.1.0.tgz Success 04/15/24 02:48:09
load http://10.0.2.100/pub/repository/panos/images/releng/TGZS/PanOS_vm-11.1.2-h3.tgz Success 04/15/24 02:48:31
bootstrap maint maint 11.1.2-h3 Success 04/15/24 02:48:34
bootstrap sysroot0 panos 11.1.2-h3 Success 04/15/24 02:52:57
bootstrap pancfg content 11.1.2-h3 Success 04/15/24 02:53:07
bootstrap panrepo plugin 11.1.2-h3 Success 04/15/24 02:53:10
boot sysroot0 Success 04/15/24 02:53:11
load /mnt/swm/panrepo/releases/11.1.0/IMAGES/vm_series-5.0.0 Success 04/15/24 02:53:19
load /mnt/swm/panrepo/releases/11.1.0/IMAGES/openconfig-2.0.0-c3 Success 04/15/24 02:53:30
load /mnt/swm/panrepo/releases/11.1.0/IMAGES/dlp-5.0.0 Success 04/15/24 02:53:33
load /mnt/swm/panrepo/releases/11.1.2-h3/IMAGES/dlp-5.0.1 Success 04/15/24 02:53:37
load /mnt/swm/panrepo/releases/11.1.2-h3/IMAGES/openconfig-2.0.0 Success 04/15/24 02:53:47
load /mnt/swm/panrepo/releases/11.1.2-h3/IMAGES/vm_series-5.0.1 Success 04/15/24 02:53:53
firstboot Success 02/05/25 00:41:52
install --category hsm --rpm lunasa-5.4 Success 02/05/25 00:44:37