When onboarding with OS11.2.X, the FW cannot connect to Panorama.
Symptom
- Onboarding Firewall with PAN-OS 11.2.X to Panorama.
- The Firewall fails to connect to Panorama.
- The following error messages are seen in the Panorama and Firewall configd logs.
Panorama configd.log
-0800 Warning: _register_ext_validation(pan_cfg_mgt_handler.c:4651): reg: device 'xxxxx' not using issued cert.
-0800 SC3: did:'xxxxx', ser:'xxxxx', ver:'11.2.4-h2', mod:'PA-450'
-0800 Warning: sc3_register(sc3_register.c:212): SC3: connstat for 'xxxxx': -1
-0800 Warning: sc3_register(sc3_register.c:249): SC3: register device 'xxxxx' does not have a peer cert.
-0800 Error: sc3_register(sc3_register.c:270): SC3: register - No authkey given for device 'xxxxx'
-0800 Error: pan_cfg_handle_mgt_reg(pan_cfg_mgt_handler.c:4992): SC3: Failed to register device: 'xxxxx'
Firewall configd.log
-0800 Error: _get_current_cert(sc3_utils.c:117): sdb node 'cfg.ms.ca' does not exist ret -5
-0800 Warning: sc3_get_current_sc3(sc3_utils.c:184): SC3: failed to get SNI
-0800 Warning: sc3_get_current_sc3(sc3_utils.c:187): SC3: failed to get CCN
-0800 Warning: sc3_sendRegInfo(sc3_register.c:425): SC3R: AK not present.
-0800 Error: pan_cfg_get_cms_msg(pan_cfg_mgr.c:47047): SC3: reg - authkey needed, but missing
Environment
- PA-Series Next-Generation Firewall
- Panorama
- PAN-OS 11.2.X
Cause
- The authkey cannot be set on the firewall using WebUI.
- The authkey is set using the GUI Path :
Device > Setup > Management > Panorama Settings > Auth key - But when checking the settings, the information is not added.
- One can check the settings with the command below, cfg.ms.ak is not added, when the setting is done using WebUI.
> show system state filter cfg.ms.*
cfg.ms.ak: xxxxxxxxxxxx
cfg.ms.csr: xxxxxxxxxxxxx
Resolution
- Use the CLI command to set the Authentication key on Firewall.
- Use the command > request authkey set <auth key>
- For details about Authentication key, Refer to Authentication Key For Secure Firewall Onboarding.
Additional Information
N/A