Dailed authentication for user '__openconfig'. Reason: Invalid username/password

Dailed authentication for user '__openconfig'. Reason: Invalid username/password

1314
Created On 01/28/25 22:06 PM - Last Modified 08/30/25 03:26 AM


Symptom


  • During Commit, authentication error messages are seen for user __openconfig.
  • Commit itself is successful.
  • Message signature is has "failed authentication for user '__openconfig'. Reason: Invalid username/password"
  • The issue started after recent PAN-OS upgrade.


Environment


  • Any Panorama
  • Supported PAN-OS
  • Upgrade
  • Openconfig plugin installed


Cause


Openconfig plugin is installed but not configured.



Resolution


Uninstall the openconfig plugin using steps below

  1. Go to the Panorama tab.
  2. Go to the Plugins section in the left column.
  3. Filter for openconfig.
  4. click on "Remove config".
  5. click onĀ  "Uninstall".

Now when executing commits, the authentication failures should no longer occur



Additional Information


For details on the openconfig plugin and configuration refer to Openconfig Administrator Guide.



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