Commit fails with message "device-telemetry -> region 'jp' is invalid. device telemetry region 'jp' does not match lcaas region 'americas'"

Commit fails with message "device-telemetry -> region 'jp' is invalid. device telemetry region 'jp' does not match lcaas region 'americas'"

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Created On 12/19/24 06:02 AM - Last Modified 05/20/25 07:58 AM


Question


Commit fails with message "device-telemetry -> region 'jp' is invalid. device telemetry region 'jp' does not match lcaas region 'americas'"

Environment


  • PA-Series Next-Generation Firewall
  • PAN-OS 10.2
  • Strata Logging Service

Answer


  1. If the device have a license for the Strata Logging Service, the same region must be set to device telemetry region.
  2. Use the following command to specify the same region as the Strata Logging Service as the device telemetry region.
>configure
#set deviceconfig system device-telemetry region <Region>
#commit
#exit

Additional Information


Device Telemetry Overview
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