无法激活Strata Logging 服务。

无法激活Strata Logging 服务。

6000
Created On 11/29/24 06:27 AM - Last Modified 02/18/25 22:14 PM


Symptom


  • After clicking the activation magic link and following the instructions as stated in 激活地层记录服务, you will see the following error.
    SUB_SERVICE_1135 : Strata Cloud Manager the listed product(s) are active on the selected tenant. Please select a different tenant or create a new tenant to activate the licenses.


Environment


  • Strata 日志服务 (以前称为 Cortex 数据湖)
  • Strata 云管理器


Cause


基于 Strata Logging Service TB的许可证无法在 Strata Cloud Manager Essential 上激活。

Resolution


无法在 Strata Cloud Manager Essential 上激活基于 Strata Logging Service TB的许可证。应在新的租户服务组中激活基于 Strata Logging Service TB的许可证。



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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HEZLCA4&lang=zh_CN&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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