Unable to activate Strata Logging Service.
6150
Created On 11/29/24 06:27 AM - Last Modified 03/11/25 23:17 PM
Symptom
- After clicking the activation magic link and following the instructions as stated in Activate Strata Logging Service, you will see the following error.
SUB_SERVICE_1135 : Strata Cloud Manager the listed product(s) are active on the selected tenant. Please select a different tenant or create a new tenant to activate the licenses.
Environment
- Strata Logging Service (Previously Cortex Data Lake)
- Strata Cloud Manager
Cause
Strata Logging Service TB based license cannot be activated on Strata Cloud Manager Essential.
Resolution
- Strata Logging Service TB based license cannot be activated on Strata Cloud Manager Essential.
- Strata Logging Service TB based license should be activated in a new Tenant Service Group.