If a shared object is used in the NAT or PBF rules of a shared gateway, importing to panorama will fail.
608
Created On 11/11/24 02:40 AM - Last Modified 10/21/25 22:33 PM
Symptom
1. Login to Panorama Web UI
2. Import a managed firewall configuration (with Shared Gateways settings) into Panorama by clicking "Import device configuration to Panorama" under PANORAMA > Setup > Operations
3. Select a managed firewall and click “OK”
4. Confirm that the Job Status has been Completed
5. Try to perform Commit operation but it fails with the error messages below.
Error messages displayed:
Validation Error:devices -> localhost.localdomain -> template-stack -> PA-3420_stack -> config -> devices -> localhost.localdomain -> network -> shared-gateway -> sg1 -> rulebase -> nat -> rules -> testnat-1 -> destination-translation is missing 'translated-address'devices -> localhost.localdomain -> template-stack -> PA-3420_stack -> config -> devices -> localhost.localdomain -> network -> shared-gateway -> sg1 -> rulebase -> nat -> rules -> testnat-1 -> destination-translation is invaliddevices -> localhost.localdomain -> template -> PA-3420 -> config -> devices -> localhost.localdomain -> network -> shared-gateway -> sg1 -> rulebase -> nat -> rules -> testnat2-1 -> source array cannnot be emptydevices -> localhost.localdomain -> template -> PA-3420 -> config -> devices -> localhost.localdomain -> network -> shared-gateway -> sg1 -> rulebase -> nat -> rules -> testnat2-1 -> source is invalid
Environment
- PA-Series Next-Generation Firewall
- Panorama
- PAN-OS 10.2/11.1/11.2
Cause
The settings for the shared gateway are missing.
FW config:
set network shared-gateway sg1 rulebase nat rules testnat-1 destination-translation translated-address objshared1 <<<<<<<< shared objectset network shared-gateway sg1 rulebase nat rules testnat-2 source objshared2 <<<<<<<< shared object
Panorama config:
The following settings is missing:"set template PA-3420 config network shared-gateway sg1 rulebase nat rules testnat-1 destination-translation translated-address objshared1"
The source IP information is missing:
set template PA-3420 config network shared-gateway sg1 rulebase nat rules testnat-2 source <<<<<<<< "source objshared2" is missing.
The shared object of FW was imported.
set shared address objshared1 ip-netmask 100.100.100.1set shared address objshared2 ip-netmask 100.100.100.2
However, the shared object cannot be referenced.
The above settings are missed, resulting in a commit error.
admin@Panorama# set template PA-3420 config network shared-gateway sg1 rulebase nat rules testnat-1 destination-translation translated-addressobj1 address obj1obj2 address obj2
Resolution
The workaround is to configure the FW to not use shared objects in NAT and PBF rules on a shared gateway.
We are investigating on PAN-268032.