Unable to import new certificates when uploading metadata exported from IdP portal

Unable to import new certificates when uploading metadata exported from IdP portal

3747
Created On 09/02/24 05:17 AM - Last Modified 10/17/24 21:42 PM


Symptom


  • After renewing the certificate, metadata is imported without error.
  • However the date on the certificate is displayed wrongly (old date).
  • When checking metadata XML file, both old and new certificate is displayed.
  • % less Azure_Metadata.xml| egrep "X509Certificate|ds:X509Data|SecurityTokenServiceType|ApplicationServiceType|IDPSSODescriptor" <X509Certificate>MIIC8DCCAdigAwIBAg...OLD_CERT...BPOrmadG3184X</X509Certificate> <X509Certificate>MIIC8DCCAdigAwIBAg...NEW_CERT...CmJctdchNbK9M</X509Certificate> </IDPSSODescriptor>
  • req_stats.log shows the metadata that was uploaded.
  • > less mp-log req_stats.log <request cmd="op" cookie="xxxxxxxx"><operations xml="yes"><upload><idp-metadata><content>********</content><name>Azure_Metadata.xml</name><profile-name>SAML_Test</profile-name><validate-idp-certificate>no</validate-idp-certificate></id


 



Environment


  • Panorama 
  • Azure IDP
  • SCM (Strata Cloud Manager)


Cause


The old certificate is not removed from Azure.



Resolution


The following workaround is given according to Microsoft Q & A.

  1. Delete the old certificate from Azure.
  2. Download the new metadata.
  3. Import it on Panorama/Strata Cloud Manager. 
  4. Work with an Azure expert and open a support case if the issue persists after implementing the above workaround.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HE0fCAG&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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