Error: Object already exists when creating an administrator account on Panorama
8246
Created On 01/29/21 22:20 PM - Last Modified 08/10/22 21:27 PM
Symptom
Error "Object already exits" shows when admin creates an Admin account under GUI: Panorama > Administrators > Add
- The username is also seen in the saved-log query by admin in Panorama logs under GUI: Monitor > Logs
- When using config audit, the changes are seen with the username displayed.
GUI: Panorama > Config Audit
Environment
- Panorama
- PAN-OS 9.0.5
Resolution
- Login to CLI.
- Access to configure mode.
> configure
Entering configuration mode
- Verify if admin is already in admin account. Here "Administrator-user" is given as an example.
# show mgt-config users
users {
Administrator-user {
phash $1$######################.;
permissions {
role-based {
superreader yes;
}
}
#
- Remove user/admin account.
# delete mgt-config users Administrator-user
- Commit changes
-
# commit # exit >