What We Need to Know About Expanse Customer Support within Palo Alto Networks?

What We Need to Know About Expanse Customer Support within Palo Alto Networks?

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Created On 12/18/20 02:16 AM - Last Modified 05/31/23 22:41 PM


Question


How do Expanse customers access Support at Palo Alto Networks?

Environment


  • On Tuesday, December 15, Expanse was acquired by Palo Alto Networks. 
  • Expanse provides organizations with the unique view that an attacker sees as they probe for points of weakness. 
  • Along with Cortex XDR network and endpoint data, the Expanse external threat data will give us the ability to stitch the events together into a complete, truly integrated view of the enterprise security incidents. 


Answer


What you need to know as an Expanse Customer:

  1. Expanse will continue to provide support through their regular product support channels. 
  2. Customers can contact Expanse directly via email at enterprise-solutions@expanseinc.com


Additional Information


Read the Palo Alto Networks Expanse acquisition press release.

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