CN-Series NGFW is stuck at container creation.

CN-Series NGFW is stuck at container creation.

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Created On 10/30/20 21:45 PM - Last Modified 07/11/25 20:08 PM


Symptom


  • NGFW (DP pod) is stuck at container creation.
  • Check the status of the CN-NGFW pods.
    > kubectl get pods -n kube-system

 

            
  • Copy one of the pod names and check for events
    > kubectl describe pod pan-ngfw-ds-21zmn -n kube-system

    output:
    MountVolume.SetUp failed for volume "pan-cni-ready" : hostPath type check failed: /var/log/pan-appinfo/pan-cni-ready is not a directory

Environment


  • Platform: CN-Series

  • PAN-OS / Plugin Version: -ANY

  • Deployment: Any

  • Related Cases/Jira: 

Cause


  • /var/log/pan-appinfo/pan-cni-ready directory not found

Resolution


  • Modify the pan-cn-ngfw.yaml file
    path: /var/log/pan-appinfo/pan-cni-ready
    type: DirectoryOrCreate  <<<<<<<<<<<<<<<<<<<<<<<< HERE

    Change the type from Directory to DirectoryOrCreate

  • Apply new yaml file
           > kubectl apply -f pan-cn-ngfw.yaml
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