After Upgrading Firewall to 9.0 content installation fails with error: "Error: failed to handle TDB_UPDATE_BLOCK""

After Upgrading Firewall to 9.0 content installation fails with error: "Error: failed to handle TDB_UPDATE_BLOCK""

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Created On 09/02/20 21:27 PM - Last Modified 10/21/20 02:56 AM


Symptom


After Upgrading Firewall  to 9.0 content installation fails with error: "Error: failed to handle TDB_UPDATE_BLOCK""

Environment


  • NGFW
  • PANOS v.9.0


Cause


Intention in 9.0 is to switch to PSCAN mode by default. However, it causes DP to load both AHO and PSCAN, which will cause content installations to fail. 

Resolution


Customer has two options:

1) Force AHO Mode: 
> set system setting ctd-mode aho
> request restart system



2) Upgrade to 9.0.1 or later versions. 
 


Additional Information


PAN-113845

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