Template Push to Firewall Failing With Error "Plugin version in the device is greater than the version present in tpl config"
5839
Created On 08/28/20 20:35 PM - Last Modified 09/07/21 00:35 AM
Symptom
- Pushing config from Panorama to firewall commit-all shows push is failed and we see following progress.
- From the configd.logs on the Firewall we see Error "Plugin version in the device is greater than the version present in tpl config"
2020-08-27 19:04:40.760 -0400 Commit All job 3154 scheduled 2020-08-27 19:04:40.761 -0400 CommitAll job started processing. Dequeue time=2020/08/27 19:04:40. JobId=3154.User: admin 2020-08-27 19:04:40.763 -0400 Error: pan_commitall_tpl_task_func(pan_ops_cms.c:2140): Plugin version in the device is greater than the version present in tpl config 2020-08-27 19:04:40.763 -0400 Error: pan_commitall_tpl_task_func(pan_ops_cms.c:2140): Plugin version in the device is greater than the version present in tpl config
Environment
- Panorama configured with managed Firewalls connected
- Plugin installed on both Panorama and Firewall
Cause
Firewall plugin is higher version than the Panorama. This causes push to fail.
Resolution
Install same versions on both Firewall and Panorama.
- Panorama: Navigate to Panorama> Plugin
- Firewall: Navigate to Panorama>Device deployment> Plugin or directly on Firewall GUI: Device> Plugin