How can I change my Support portal user's contact information?

How can I change my Support portal user's contact information?

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Created On 08/11/20 09:38 AM - Last Modified 06/12/23 14:22 PM


Objective


How can I change my Customer Support portal user's contact information? E.g name, display name, address.

Environment


Customer Support Portal

Procedure


1. Log in to  Customer Support Portal
2. In the bottom left corner next to your name click on drop down menu
3. Click "My Profile"

Image 2023. 03. 10. at 15.06.jpg

4. Edit necessary fields

Image 2023. 03. 10. at 15.07.jpg

5. Click "Save" 

Additional Information


Note: you cannot change your email address associated with Customer Support Portal login.
Log an Admin case if you need to change email  address:

 
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