Panorama disk usage exceeds limit due to lcaas_policy_optimizer.log

Panorama disk usage exceeds limit due to lcaas_policy_optimizer.log

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Created On 04/30/24 01:37 AM - Last Modified 04/30/24 01:42 AM


Symptom


  • Panorama system log shows "Disk usage for / exceeds limit":
    > show log system directional equal backward | match "Disk usage"
    2024/04/12 05:11:39 2024/04/12 05:11:39 critical general general 0 017507002259 Disk usage for / exceeds limit, 96 percent in use, cleaning filesystem
  • Panorama mp-monitor.log confirms that "lcaas_policy_optimizer.log" is being removed due to growing too large:
    > grep mp-log mp-monitor.log* pattern "lcaas_policy_optimizer.log"
    Removing /tmp/DT/logs/lcaas_policy_optimizer.log, size 3385242361
    


Environment


  • Panorama
  • Any PAN-OS version
  • Cloud-services plugin below version 3.1.0-h62 or below 3.2.0


Cause


  • An issue identified as CYR-25761 results in the lcaas_policy_optimizer.log file growing too large 
  • Root disk space is consumed by the log file growing unchecked
  • Eventually available root disk space becomes 0 resulting in Panorama becoming non-functional


Resolution


  • Upgrade the cloud_services plugin to a fixed version 3.1.0-h62+ or 3.2.0+


Additional Information




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