Is it possible to set up notifications for expiring licenses on the Customer Support Portal (CSP)?

Is it possible to set up notifications for expiring licenses on the Customer Support Portal (CSP)?

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Created On 08/10/22 13:16 PM - Last Modified 06/14/23 14:26 PM


Question


Is it possible to set up notifications for expiring licenses on the Customer Support Portal (CSP)?

Environment


Customer Support Portal (CSP)

Answer


No, this is not possible. You are advised to visit the portal at regular intervals and check the expiration dates under Assets >> Devices or under Assets >> Network Security >> Licenses Expiring.

Additional Information


On the other hand, on your firewalls you can configure an alert for expiring licenses. Visit this link for further information.

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