A user removed from an Active Directory group is still being mapped as the AD group by User-AD agent
574
Created On 07/28/22 03:37 AM - Last Modified 10/25/25 16:59 PM
Symptom
- A configured user belongs to sub-group but not to the parent group.
- The Firewall group-mapping setting only has the parent group as include lists.
- When the configured user is removed from an Active Directory group, it is still being mapped as the AD group by User-AD agent.
- Example: The Active Directory groups are as follows:
dyamada.local\group01
|
+--- dyamada.local\group01-sub-group
- The user user01 is belonging to both "group01" and also "group01-sub-group".
- The administrator remove "user01" from group01.
- However, the firewall shows user01 still belongs to test-group01.
admin@Lab98-45-PA-5260> show user user-ids all
User Name Vsys Groups
------------------------------------------------------------------
dyamada\user01 vsys1 cn=group01,cn=users,dc=dyamada,dc=local
dyamada\user02 vsys1 cn=group01,cn=users,dc=dyamada,dc=local
dyamada\user03 vsys1 cn=group01,cn=users,dc=dyamada,dc=local
Total: 3
* : Custom Group Environment
- Palo Alto Firewalls
- Supported PAN-OS
- Active Directory
- User Mapping
Cause
The user belongs to sub-group is considered as the member of parent group as well.
Resolution
- In this case, user01 is considered as "group01", because he/she is a member of "group01-sub-group," and "group01-sub-group" is also belongs to "group01".
- The firewall does not show sub-group information, because group-mapping setting does not have "group01-sub-group" group as a include list. Therefore, it only shows "group01" information for "user01" groups.
- This behavior is expected in the above configuration.