Error occurred due to unexpected value of required field 'SAML_ASSERTION_SIGNATURE' in Prisma Cloud

Error occurred due to unexpected value of required field 'SAML_ASSERTION_SIGNATURE' in Prisma Cloud

6797
Created On 05/26/22 22:24 PM - Last Modified 10/26/25 21:46 PM


Symptom


Error occurred due to unexpected value of required field
'SAML_ASSERTION_SIGNATURE'
Expected Value: 'valid'.
Actual Value: 'invalid'

Screen Shot 2022-05-26 at 6.08.06 PM.png

 


Environment


  • Prisma Cloud
  • Identity Provider Initiated (IdP-initiated)
  • SSO ( Single Sign-On)


Cause


Error occurs due to an incorrect certificate in Prisma Cloud Console > Settings > Access Control > SSO > Certificate

Resolution


Ensure to update the correct certificate on both ends i.e. Identity Provider Initiated (Idp) and Prisma Cloud

Additional Information




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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000CpkACAS&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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