AWS ELB Resource count showing 0 under Licensing Tab in Prisma Cloud

6679

Created On 05/25/22 15:08 PM - Last Modified 05/26/22 01:04 AM

AWS

Symptom

AWS Cloud Account onboarded into Prisma Cloud contains ELB resources.
This data is also successfully ingested into Prisma Cloud as confirmed from Investigate Tab.
However, the AWS ELB Resource column continues to show 0 under Licensing Tab in Prisma Cloud.

Example

AWS Cloud Account 'AWS Account' successfully onboarded into Prisma Cloud.
Running the following RQL query in Investigate tab to list all the ELBv2 in this Cloud Account results in 9 resources.

However, under the Settings > Licensing Tab in Prisma Cloud, the AWS ELB Resource Column continues to show a count of 0.

Currently, Prisma Cloud only supports billing for the resource type 'aws-elb-describe-load-balancers' (ELB) apart from other AWS resources such as EC2, RDS, Redshift and NAT gateway : Prisma Cloud Enterprise Edition Pricing Guide
Billing for the resource type 'aws-elbv2-describe-load-balancers' (ELBv2) is currently not supported.
In the above Example, there are no ELB resources in the cloud account 'AWS Account' as confirmed by the following RQL Query to describe AWS ELBs in Investigate Tab. Hence, the AWS ELB Resource Column shows 0.

Leverage the ELB Column to confirm the Resource Count for AWS ELB Resources and not ELBv2 Resources.

Example

Following RQL query lists 1 ELB resource 'test1234' in AWS Cloud Account 'Support AWS'.

Similarly, following RQL query lists 3 ELBv2 resources in AWS Cloud Account 'Support AWS'.

However, as expected, the AWS ELB Resource column under Licensing Tab only shows a count of 1 thus confirming our Investigate Tab output for ELB.