Managing Assets With Network Security Page

Managing Assets With Network Security Page

Created On 05/09/22 14:40 PM - Last Modified 07/28/22 13:23 PM

Customer Support Portal



Use CSP Network Security page to manage the following types of products:

  • Next Generation Firewalls (NGFW)
  • Panorama
  • Prisma Access
  • Prisma SD-WAN
  • Okyo
Network Security page will replace these legacy pages later this year, (a) Devices, (b) IONs, (c) Okyo, (d) Line Cards/Optics/FRUs, (e) Spares.

Why should you use Network Security page? Network Security page has faster and easier to use versions of the same features provided by the legacy pages. If you learned how to manage assets in the pages to be replaced, you will have plenty of time to learn how to use Network Security page.
To manage other types of products, such as Prisma Cloud and Cortex products, continue to use legacy pages. Later this year, these legacy pages will be replaced by a new Cloud Security page.

Go To Network Security Page

Login to Customer Support Portal (CSP).  Then, click Assets > Network Security.

CSP displays Network Security page. The following illustration shows features to manage your assets.

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Asset Table

The asset table displays products that match your searches using filters. You can combine filters to find and display assets in the asset table.

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Asset table displays the following asset attributes.

  • Asset type - PA-Series, VM-Series, CN-Series, Line Card, Spares, Panorama, Prisma Access, Prisma SD-WAN, Okyo
  • Model - displays model with an asset type, for example, PA-200 for asset type PA-Series
  • Asset name - customer specified name for an asset
  • Serial number - serial number for an asset
  • Licenses - indicates the number of licenses attached to an asset.  Hover your mouse over the license icons to display a tooltip that contains additional information on the licenses.  Grey indicates trial licenses, green indicates active licenses, orange indicates licenses that will expire within 60 days, red indicates expired licenses.  Click Manage Licenses hover icon to manage licenses for an asset.
  • Hover icons - as you use your mouse to scroll up and down rows containing assets, asset table displays the following asset action icons.  Click an asset action icon to display a drawer that slides in from the right of your screen, to manage asset attributes.
    • Edit Asset.  Manage asset attributes, such as asset name, location, etc.
    • Manage Licenses.  Manage licenses associated with an asset, e.g., activate licenses, activate trial licenses.
    • Transfer Asset.  Transfer an asset to another account.
    • Run Day 1 Config.  Run day 1 configuration for an NGFW.
    • Bootstrap Container.  Bootstrap the configuration for a new NGFW.
    • Delete WildFire Data.  Delete WildFire data for an NFR asset.
Drawers.  When you click an asset action icon, CSP slides a drawer from the right to manage specific attributes of an asset.  For example, when you click Manage Licenses asset action icon, a new drawer contains GUI controls to manage licenses.

CSP slides in a Manage Licenses drawer from the right to manage licenses for the asset.  To stop displaying a drawer, click outside the drawer.
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Asset Family

The asset family filters match assets by family, (a) NGFW, (b) Okyo, (c) Panorama, (d) Prisma Access, (e) Prisma SD-WAN.

  • NGFW family includes PA-Series, VM-Series, CN-Series, Line Cards, Line Cards/Optics/FRUs, Spares.
  • Okyo family includes physical and virtual Okyo appliances
  • Prisma SD-WAN includes physical and virtual ION appliances
  • Panorama includes M-series appliances
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Call-To-Action Dashboard

The call-to-action dashboard contain filters to find assets that satisfy the call-to-action criteria, (a) find all assets with licenses that expire within 60 days, (b) find all assets that have expired licenses, and (c) find assets that have BPAs run. Numbers in the dashboard indicate number of assets that satisfy that criteria.

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Enter text in the global search box to match any asset attribute. The search is a "contains-in" search, which searches for substrings in asset attributes.

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Use filters to find assets by criteria.  First select a filter, then select a criteria to search for.  Click mouse away from the filter to start a filter search. Click Reset Filters to delete your filters.

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Click "Add New Filter"


Select a filter.


And, enter filter criteria.


Account Actions

Account actions are used to invoke account-wide actions on assets, (a) activate an asset, (b) deactivate license, (c) manage asset tags, (d) download assets to CSV file, (e) accept devices transferred from another account.

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