DLP Data Filtering Profiles and Data Filtering Patterns fails with error “Verify tenant ID failed“ on Panorama GUI

On Panorama GUI, clicking on Objects >DLP >Data Filtering Profiles  or “Data Filtering Patterns” displays “Verify tenant ID failed” error message.

• Panorama managed firewalls
• Panorama managed Prisma Access firewalls
• DLP plugin on Panorama

Onboarded tenant ID is different than enforcer tenant ID. This can be seen in the displayed error message.

1. Login to Panorama CLI using SSH.
2. Run the command "request plugins dlp provision-tenant”.
3. This will resolve the tenant ID discrepancy and normalize the tenant ID.
4. Verify both Data Filtering Profiles and Data Filtering Patterns are now rendered by clicking.

• Panorama GUI > Objects > DLP > Data Filtering Profiles
• Panorama GUI > Objects > DLP > Data Filtering Patterns