[Enterprise DLP] A commit fails with the error "The data profile version from the client must be either the same or empty"
3961
Created On 02/01/24 02:52 AM - Last Modified 12/12/24 22:19 PM
Symptom
- Create a new data pattern or Profile.
- Upon commit the following error message is displayed on Panorama
The data profile version from the client must be either the same or empty.
push_dlp_config_to_cloud failed
Failed plugin validation.
Environment
- Enterprise DLP
- Panorama
Cause
This error occurs due to the out-of-sync state in the version between Panorama and the backend service.
Resolution
- Reset the DLP plugin config on Panorama CLI with the following command.
> request plugin dlp reset # configure # commit - This command just resets the local state of the DLP config on the Panorama, and then syncs the candidate configuration from the DLP cloud.