Daily PDF Summary Reports showing "No matching data found" on some report widgets

Daily PDF Summary Reports showing "No matching data found" on some report widgets

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Created On 01/16/24 23:34 PM - Last Modified 04/09/24 21:30 PM


Symptom


  • Daily PDF Summary Reports widgets are partially showing no data/blank under GUI: Monitor > Reports > PDF Summary Reports > Application and Threat Summary
  • Daily PDF Summary Reports are showing "no matching data found" for Bandwidth Trend widget, Threat Trend widget or other widgets after PAN-OS upgrade to 10.2.x or 11.0.x
 
no-matching-data-found.jpg


Environment


  • All Platform Firewalls and PA-VMs
  • PANOS 10.2.x
  • PANOS 11.0.x


Cause


During summary report creation, data for some widget's report is not generated.

Resolution


  1. The issue is resolved in PANOS 10.2.8 and 11.0.4
  2. Upgrade to the above PAN-OS versions will resolve the issue.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008WdtCAE&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail