Prisma Cloud Compute: Why scan option shows "Stop Agentless scan" regardless the scan status?

Prisma Cloud Compute: Why scan option shows "Stop Agentless scan" regardless the scan status?

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Created On 01/15/24 15:52 PM - Last Modified 07/30/25 19:20 PM


Question


  • Why scan options constantly shows "Stop Agentless scan" regardless of whether the scan has been completed?
  • Screenshot demonstrating the filter 'Agentless Scan: Scanning' which is intended to display accounts currently undergoing scanning.


image.png



Environment


  • Prisma Cloud Compute Edition
  • Agentless


Answer


  • Agentless Start Scan Action is a global action that initiates scanning for all enabled agentless accounts.
  • Start Scan Button, greyed out - indicates ongoing scanning of accounts. 
  • If customer made changes to the agentless configuration during the scan, Agentless Start Scan Action will not be available.
  • If a user changes the target account during the scan Agentless Start Scan Action will not be available.


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