During Onboarding of explicit proxy error "Explicit_Proxy_Template_Stack' is not present in the config for mobile-users-explicit-proxy" is displayed
4335
Created On 01/08/24 08:16 AM - Last Modified 04/20/24 03:04 AM
Symptom
- Plugin Validation Failure with error message below is seen during the onboarding of the Explicit Proxy .
'Explicit_Proxy_Template_Stack' is not present in the config for mobile-users-explicit-proxy
Failed plugin validation
- "show jobs all" display the same failure message
Environment
- Panorama managed Prisma Access
- Supported PAN-OS
- Explicit Proxy.
Cause
- This Plugin Validation Failure occurs because the "Explicit_Proxy_Template" is not correctly created
- This should be created automatically during the onboarding of the Explicit Proxy.
Resolution
Delete the [Explicit_Proxy_Template] from Panorama > Templates and reconfigure. Use the detailed steps below.
- Delete the [Explicit_Proxy_Template] from Panorama > Templates.
- Click on Configuration > Mobile Users Explicit Proxy tab > gear icon to configure Settings.
- Select "Shared" under "Parent Device Group" and click on OK.
- Perform a local commit.