"Action: allow" in Custom URL Category of Cloud NGFW for AWS doesn't allow the specified "URL List:"

"Action: allow" in Custom URL Category of Cloud NGFW for AWS doesn't allow the specified "URL List:"

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Created On 12/08/23 04:23 AM - Last Modified 10/20/25 23:19 PM


Symptom


Under the Custom URL Category menu on Cloud NGFW for AWS, even if you configure an URL List and set its Action as allow like the following sample screenshot, the traffic for those url will not be allowed.

Custom URL Category

Environment


  • Cloud NGFW
  • AWS 2.3.0 or earlier

Resolution


  1. Upgrade to Cloud NGFW AWS 2.4.0.
  2. When using Cloud NGFW for AWS 2.3.0 or earlier, configuring "Action: alert" can be used as a workaround.
  3. This setting allows the traffic to pass through for the specified url though alert logs will be generated.
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