The commit fails with the error "Error: ssl-tls-service-profile profile-name has no data plane cipher suite found"

The commit fails with the error "Error: ssl-tls-service-profile profile-name has no data plane cipher suite found"

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Created On 12/01/23 03:09 AM - Last Modified 06/01/24 03:09 AM


Symptom


  • The commit fails on a firewall with the error below.
 
.Error: ssl-tls-service-profile  has no data plane cipher suite found
  • The failure started after the administrator removed some cipher types from the ssl-tls profile to remove weak cipher types using this article.
  • This error is observed when the ssl-tls profile is used in the Global Protect configuration. 

 


Environment


  • Panorama managed Firewalls
  • Prisma Access managed by Panorama
  • Supported PAN-OS


Cause


  • This happens when the administrator removes all the cipher types or removes all cipher types for one of the type (Authentication, Encryption or Key exchange)
  • The Global protect configuration requires at least one of the supported cipher type each from (Authentication, Encryption or Key exchange).
  • Use this document to find the supported cipher type as per the PAN-OS version.


Resolution


  1. Enable the required cipher types again via CLI and commit the changes to avoid the errors.
  2. Example commands to enable minimum cipher types for a 10.2 PanOS from Panorama.
set template template-name config shared ssl-tls-service-profile ssl-profilename protocol-settings auth-algo-sha384 yes
set template mu-tpl-ApacPATac config shared ssl-tls-service-profile CustomProfile protocol-settings enc-algo-aes-256-gcm yes
set template mu-tpl-ApacPATac config shared ssl-tls-service-profile CustomProfile protocol-settings keyxchg-algo-ecdhe yes

 


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