WF-500 设备上的 PAN-OS 升级失败 从 10.2.2 到 10.2.4-h4

WF-500 设备上的 PAN-OS 升级失败 从 10.2.2 到 10.2.4-h4

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Created On 11/30/23 05:01 AM - Last Modified 12/19/23 05:19 AM


Symptom


  • 在 Wildfire 设备上升级 PAN-OS
  • 升级失败,并在系统日志中显示错误消息 (show log system
medium general general 0 Failed to install software 10.2.4-h4
critical general general 0 System software upgrade with version 10.2.4-h4 failed


Environment


  • 野火-500-B
  • PAN-OS 10.2.2 版本
  • 软件升级


Cause


  • 缺少所需的 VM 映像。
  • 这显示在“/opt/panrepo/logs/swm.log”下。
swm DEBUG: dosys(('/opt/panrepo/images/wf/10.2.4-h4/validate', '10.2.2', '10.2.4-h4', 'wf')) exited with status 1
swm ERROR: Error: WFWin7_64Base_m-1.0.0.7_64base VM image required for upgrade. Load image and then install via 'request system wildfire-vm-image ...'
WFWin7_64Addon1_m-1.0.1.7_64addon1 VM image required for upgrade. Load image and then install via 'request system wildfire-vm-image ...'
WFWinXpAddon3_m-1.0.1.xpaddon3 VM image required for upgrade. Load image and then install via 'request system wildfire-vm-image ...'
WFWinXpGf_m-1.0.1.xpgf VM image required for upgrade. Load image and then install via 'request system wildfire-vm-image ...'


 


Resolution


  1. 按照升级野火设备中所述的步骤操作。
  2. 步骤 4 讨论了对插件 VM 映像的需求。
  3. 升级后,重新启动设备。


Additional Information


用于升级 VM 映像的 CLI 选项

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