GlobalProtect tunnel setting name in Strata Cloud Manager does not allow users to enter '|'.

GlobalProtect tunnel setting name in Strata Cloud Manager does not allow users to enter '|'.

771
Created On 11/17/23 01:06 AM - Last Modified 06/14/24 20:21 PM


Symptom


  • GlobalProtect Tunnel name is configured using Strata Cloud Manager
  • When the name includes  '|' , error message is displayed when trying to save the configuration.
  • In the example below, set tunnel name as 'test_|_test'. It includes '|'.
  • Error message "Invalid name regex didn.t match" is displayed

image.png

 

image.png

Environment


  • Strata Cloud Manager
  • GlobalProtect

Cause


  • The backend has a regular expression matching and '|' is a special character of regex.
  • So when using '|' in the name, error message is displayed.

Resolution


  1. Do not use '|' in the tunnel setting.
  2. Removing '|' , will allow the configuration to be saved.
Other users also viewed:
Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008VvICAU&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail