Data Filtering profile setting is missing from PAN-OS WebUI

Data Filtering profile setting is missing from PAN-OS WebUI

2171
Created On 11/08/23 03:34 AM - Last Modified 06/20/25 06:24 AM


Symptom


In PAN-OS WebUI, OBJECTS > Security Profiles, Data Filtering profile setting is missing.

missing-DF.png



Normally it's displayed.
noramal-DF.png

 


Environment


  • Palo Alto Firewall or Panorama
  • Supported PAN-OS
  • DLP license is installed


Cause


A DLP license is installed on the firewall, but the DLP has not been setup.

Resolution


  1. If using Enterprise DLP, Go ahead and Set Up Enterprise DLP.
  2. If Enterprise DLP is not used, then remove the DLP license from the Firewall by using the command "delete license key <options>". Then open an Admin support case and request CSP team to remove the DLP license from the firewall serial number so that it is not re-fetched again.

Note: The symptom also happens with expired DLP license.
 



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