AutoFocus DNS Security Falta tabulador
10800
Created On 07/29/20 23:33 PM - Last Modified 04/09/24 00:00 AM
Symptom
- AutoFocus DNS Security tablero no está disponible
- Al navegar manualmente a la DNS Security página de destino observamos el siguiente mensaje:
You do not have permission to view this page. The content you are trying to access is only available to DNS Security customers. Learn more about AutoFocus licensing options
Environment
- DNS Security y el dispositivo con licencia de Prevención de Amenazas PAN-OS activo y no caducado
- acerca de DNS Security
- Tenga en cuenta que AutoFocus la licencia no es necesaria para acceder al Panel de control dentro DNS Security de AutoFocus
The DNS Security data available to you depends on which license(s) you currently possess. * If you have active DNS Security and AutoFocus licenses, you have full access to all content within the AutoFocus portal. * If you have an active DNS Security license, but no AutoFocus license, you can only access your organization’s DNS statistics data from the DNS Security content tab. Additionally, your AutoFocus search options are limited to IP address and domain searches. * If you have an active AutoFocus license, but no DNS Security license, the DNS Security content tab will not be available in the AutoFocus portal.
Cause
- En algunos casos, los indicadores responsables de activar esta característica no se actualizan correctamente
Resolution
- Abra un caso con soporte y proporcione el correo electrónico de los usuarios que requieren acceso
Additional Information
- Recordatorio amistoso para comprobar siempre https://status.paloaltonetworks.com/ para cualquier impacto conocido a nuestro Cloud Services