Network Monitor Report Displays Partial Data When Selecting Source or Destination

Network Monitor Report Displays Partial Data When Selecting Source or Destination

9387
Created On 07/06/20 04:46 AM - Last Modified 09/27/20 21:10 PM


Symptom


When selecting Source or Destination IP address as the type of item, Network Monitor report (Monitor > App Scope > Network Monitor) displays only partial data as below.
User-added image
However, the report does display all data as expected when you instead select Application or Application Category for a large data set.
 


Environment


  • NGFW
  • Any current PAN-OS version


Cause


This happens if the report includes a large number of source or destination IP addresses and usernames. 
By our design, the max keys for a report (as same the entries of a report) is limited 100K, due to memory consumption concerns.
As the result, some of data  will not be presented in the report.
 


Resolution


Use ACC monitor and select "Custom" as time-range to check the data for each day. To use short time-range will be more accurate.

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