Recent logs not displayed on Panorama configured with Collector Groups.
15274
Created On 04/07/22 02:23 AM - Last Modified 12/21/22 04:36 AM
Symptom
- Panorama configured with Log collectors
- When trying to view logs on Panorama using GUI: Monitor > Logs > Trafffic (or other), some of recent logs are not displayed.
- In vldmgr.log (less mp-log vldmgr.log), following errors are seen
Error: _pkt_process(pkt.c:2297): Cannot find vld for vldid:513 for vldmgr:vldmgr Error: _pkt_process(pkt.c:2297): Cannot find vld for vldid:512 for vldmgr:vldmgr
Environment
- Panorama with Managed Collectors
- Supported PAN-OS
- Collector Group
Cause
The vldmgr was unable to establish successful connections to the vlds (logical logging drives).
Resolution
Perform a push to the collector group (GUI: Commit > Push to Devices > Edit Selections > Collector Group > (select the collector group and click "OK").