Checking geo location output with command "show location <ip address>" gives output "Unknown"
11317
Created On 03/29/22 11:50 AM - Last Modified 07/18/25 08:48 AM
Symptom
- Output is 'unknown' when geo location is checked using CLI command::
> show location ip x.x.x.x x.x.x.x Unknown
Environment
- Palo Alto Firewall
- PAN-OS 10.1.3
Cause
Known issue PAN-177956
Resolution
Upgrade to PAN-OS 10.1.5 or above
Additional Information
PAN-177956: Fixed an issue where the CLI output of show location ip <ip address> returned unknown.
https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-5-known-and-addressed-issues/pan-os-10-1-5-addressed-issues.html