Template settings are not reflected on the firewall

Template settings are not reflected on the firewall

3837
Created On 02/24/22 01:51 AM - Last Modified 12/30/24 21:35 PM


Symptom


  • Template settings pushed by Panorama are not reflected on the firewall.
  • The settings are not present on the firewall using the command show config pushed-template.


Environment


  • Panorama managed Firewalls
  • Supported PAN-OS
  • Templates and Template stacks


Cause


  • The template stack is overriding the settings from the template(s).
  • The attached pictures show the issue.
    The template stack is overriding values pushed to the firewall.

    Template A configuration
    Template Stack configuration

Note:

  • In the template stack configuration, the overridden value is outlined with the cog (image.png).
  • When the cursor is over the cog, the value from the template appears.
     


Resolution


The resolution is to revert the changes on the template stack.

  1. Click on the cog (image.png).
  2. Once the change is reverted, a new cog appears (image.png).
  3. Click OK.
  4. Commit the change.
  5. Once the configuration is correct, perform a Configuration Push of the template stack to the firewall.


Additional Information


PAN-OS Documentation - Templates and Template Stacks

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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004NKcCAM&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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