GlobalProtect(GP) Client detects windows firewall as disabled even when it is enabled.
4973
Created On 02/21/22 08:17 AM - Last Modified 03/11/25 22:37 PM
Symptom
- When Windows Firewall "Is Enabled Yes" is set as a condition in a HIP object/profile used in a security policy.
- Traffic stops hitting desired security policy with such HIP Profile/Object as match condition.
- On a Windows computer, Windows firewall is enabled.
- However, while collecting HIP reports, GlobalProtect(GP) Client detects the windows firewall as disabled.
Environment
- Palo Alto Firewalls
- Supported PAN-OS
- GlobalProtect Gateway
- GlobalProtect (GP) App
- HIP enforced policies
Cause
- Windows Firewall has open rule permitting "allow all" or "permit any" or similar.
- When this is the case, OPSWAT/GP Client will detect it as Windows firewall disabled.
Resolution
- Remove the open rules on Windows making it somewhat closed.
Example below shows screenshot of Windows Defender Firewall:
- The rules indicate allow all condition with any program and any source/destination match.
- Remove this and any such rules.
- Resubmit the HIP information from GP App.