Firewall deployed using bootstrapping config disconnected from Panorama.

Firewall deployed using bootstrapping config disconnected from Panorama.

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Created On 02/21/22 06:46 AM - Last Modified 01/02/23 19:42 PM


Symptom


  • Firewalls deployed using bootstrapping config file init-cfg.txt .
  • Firewall to Panorama network reachability is good.
  • We can see bidirectional communication between firewall and Panorama, but firewall is still not able to connect to Panorama.


Environment




Cause


  • device group and/or template mentioned in the init-cfg.txt file is not present on Panorama config, or there is typo error in configured Device group and/or template name
  • This causes firewall will not be able to connect to Panorama.


Resolution


  1. Verify name of device group and template provided in the init-cfg.txt
  2. Make Sure it's exactly matching the desired device group and template name configured on Panorama.
Example:
  • Configured Sample of "init-cfg.txt" file
panorama-server=10.5.107.20 
panorama-server-2=10.5.107.21 
tplname=FINANCE_TG4 
dgname=finance_dg 
  • configd logs (less mp-log configd.log) on Panorama provide display these error:
Warning:  pan_cfg_handle_mgt_reg(pan_cfg_mgt_handler.c:4733): SC3: Registering device '<FW_SN>'
SVM registration. Serial:<FW_SN> DG: TPL: vm-mode:0 uuid: cpuid: svm_id:2022-02-16 08:20:35.329 +0000 cgname not found in request for device <FW_SN>
Error:  pan_cfg_bootstrap_device_add_to_cfg(pan_cfg_bootstrap_mgr.c:4016): bootstrap: <FW_SN> already added to mgd devices
Error:  pan_cfg_bootstrap_device_add_to_cfg(pan_cfg_bootstrap_mgr.c:4042): bootstrap: device-group finance_dg not found, serial=<FW_SN>
bootstrap: candidate cfg changes reverted for <FW_SN>
Error:  _pan_cfg_bootstrap_device_add_to_cfg(pan_cfg_bootstrap_mgr.c:4425): failed to add bootstrap device '<FW_SN>' to config
Error:  pan_cfg_bootstrap_handle_device_reg(pan_cfg_bootstrap_mgr.c:4627): Failed to add device <FW_SN> to candidate config
Error:  pan_cfg_handle_mgt_reg(pan_cfg_mgt_handler.c:5938): SC3: failed to set drop conn of device: '<FW_SN>'
 


Additional Information


Bootstrap The Firewall

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