Firewall deployed using bootstrapping config disconnected from Panorama.
8930
Created On 02/21/22 06:46 AM - Last Modified 01/02/23 19:42 PM
Symptom
- Firewalls deployed using bootstrapping config file init-cfg.txt .
- Firewall to Panorama network reachability is good.
- We can see bidirectional communication between firewall and Panorama, but firewall is still not able to connect to Panorama.
Environment
- Firewall deployed using bootstrapping configuration
- On-board such firewalls to Panorama
- Supported PAN-OS.
Cause
- device group and/or template mentioned in the init-cfg.txt file is not present on Panorama config, or there is typo error in configured Device group and/or template name
- This causes firewall will not be able to connect to Panorama.
Resolution
- Verify name of device group and template provided in the init-cfg.txt
- Make Sure it's exactly matching the desired device group and template name configured on Panorama.
- Configured Sample of "init-cfg.txt" file
panorama-server=10.5.107.20
panorama-server-2=10.5.107.21
tplname=FINANCE_TG4
dgname=finance_dg
- configd logs (less mp-log configd.log) on Panorama provide display these error:
Warning: pan_cfg_handle_mgt_reg(pan_cfg_mgt_handler.c:4733): SC3: Registering device '<FW_SN>'
SVM registration. Serial:<FW_SN> DG: TPL: vm-mode:0 uuid: cpuid: svm_id:2022-02-16 08:20:35.329 +0000 cgname not found in request for device <FW_SN>
Error: pan_cfg_bootstrap_device_add_to_cfg(pan_cfg_bootstrap_mgr.c:4016): bootstrap: <FW_SN> already added to mgd devices
Error: pan_cfg_bootstrap_device_add_to_cfg(pan_cfg_bootstrap_mgr.c:4042): bootstrap: device-group finance_dg not found, serial=<FW_SN>
bootstrap: candidate cfg changes reverted for <FW_SN>
Error: _pan_cfg_bootstrap_device_add_to_cfg(pan_cfg_bootstrap_mgr.c:4425): failed to add bootstrap device '<FW_SN>' to config
Error: pan_cfg_bootstrap_handle_device_reg(pan_cfg_bootstrap_mgr.c:4627): Failed to add device <FW_SN> to candidate config
Error: pan_cfg_handle_mgt_reg(pan_cfg_mgt_handler.c:5938): SC3: failed to set drop conn of device: '<FW_SN>'
Additional Information
Bootstrap The Firewall