What is the character limit of username supported with Cloud Identity Engine(CIE)

What is the character limit of username supported with Cloud Identity Engine(CIE)

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Created On 02/10/22 20:57 PM - Last Modified 05/30/25 02:27 AM


Question


What is the character limit of username supported with Cloud Identity Engine (CIE)?



Environment


  • Cloud Identity Engine
  • Prisma Access
  • Prisma Access Cloud Managed
  • Prisma Access Panorama Managed


Answer


  1. When using Directory Sync Services(DSS) / Cloud Identity Engine(CIE) with Prisma Access, the username is limited to 63 characters.
  2. The extra characters more than 63 will be discarded by the userid daemon.
  3. This holds true to all formats of usernames that we can configure under Mobile User and Remote Networks as below.
    • userPrincipalName
    • E-mail
    • sAMAccountName
       


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