Error message: 'Failed exporting config bundle via ssh to <IP/FQDN>. /tmp/pan/<filename.tgz>: No such file or directory. Killed by signal 1'

Error message: 'Failed exporting config bundle via ssh to <IP/FQDN>. /tmp/pan/<filename.tgz>: No such file or directory. Killed by signal 1'

18468
Created On 02/03/22 05:08 AM - Last Modified 02/10/22 04:27 AM


Symptom


  • Scheduled config export from Panorama failing
  • Panorama System logs record error message as 'Failed exporting config bundle....No such file or directory'
  • When checking the connectivity to server from Panorama using "Test SCP server connection" command, the connectivity test passes.


Environment


  • Panorama in 9.1.12  / 9.1.12-h3
  • Scheduled config export configured.


Cause


  • When exporting the file using SCP the device is looking at the folder /tmp for the backup file,
  • This file is located under /tmp/pan. This causes the error message "No such file or directory".


Resolution


  1. This is a known issue PAN-159295 and the target fix version is 9.1.13/10.0.9. Upgrade should resolve the issue.
  2. Workaround is manually exporting config backup using the “scp export” command from Panorama CLI:
>scp export config-bundle to username@<scp-server-IP>:/path


Additional Information


This issue is already fixed in 10.1.2 and later.

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