How to debug when Autofocus API has stop working
9359
Created On 01/24/22 08:24 AM - Last Modified 03/31/26 09:09 AM
Objective
Auto-Focus API has stopped working without any configuration changes, what is my first step for debugging?
Environment
- Auto-Focus license
- All PAN-OS
- XSOAR
Procedure
AutoFocus End-of-Sale FAQ and Alternatives
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- The first step is to check AutoFocus API operational status at the Palo Alto Status Page.
- The next step is to check the AutoFocus license validity. This can be checked by a simple command using CLI
> request license info
scroll down to AutoFocus part
License entry:
Feature: AutoFocus Device License
Description: AutoFocus Device License
Serial:
Authcode:
Issued: May 10, 2021
Expires: February 11, 2040
Expired?: no
Base license: PA-VM
3. Please check your API call syntax here to verify that you are using the correct syntax.