Commit failed with error: "Cant find interface in <Virtual Router> for next hop <IP Address> (Module: routed)"

Commit failed with error: "Cant find interface in <Virtual Router> for next hop <IP Address> (Module: routed)"

7465
Created On 01/20/22 23:47 PM - Last Modified 05/29/24 19:58 PM


Symptom


  • Commit failed with error: "Cant find interface in <Virtual Router> for next hop <IP Address> (Module: routed)" 
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Environment


  • All Platforms
  • All Pan-OS


Cause


  • Commit is failing due to invalid configuration. 
  • The reason for this error is the Virtual Router doesn’t know how to reach that IP address. When you do not pick an interface and the firewall does not know what interface to use for the next hop.
  • Since the  VR was not able to get the ARP for the next hop IP address, thus, it's asking for the interface.


Resolution


  1. Confirm that the IP address for the next hop is added to a Virtual Router on the same firewall.
  2. If it's referenced in another VR then change the next hop to Next VR  and reference that VR, instead of IP Address.
  3. If it's not added to any VR, then, add an interface that includes the IP address to that particular VR.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004Mv3CAE&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail