Is it possible to access the Prisma Cloud API via SSO?
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Created On 12/15/21 09:19 AM - Last Modified 02/06/25 21:32 PM
Question
- Is it possible to access the Prisma Cloud API via SSO?
Environment
- Prisma Cloud
- Single sign-on (SSO)
Answer
- For accessing data through APIs, you need to authenticate directly to Prisma Cloud.
- This implies, any administrator who needs to access the Prisma Cloud API cannot use SSO and must authenticate directly to Prisma Cloud using the email address and password registered with Prisma Cloud.
Additional Information
- As a best practice, enable a couple administrative users with both local authentication credentials on Prisma Cloud and SSO access so that they can log in to the administrative console and modify the SSO configuration when needed, without risk of account lockout.
- Make sure that each administrator has activated their Palo Alto Networks Customer Support Portal (CSP) account using the Welcome to Palo Alto Networks Support email and set a password to access the portal.
- For more information, refer the following : SSO Integration with Prisma Cloud