Commit Failure with Error: Invalid wmi account name. Need to be domain\username

Commit Failure with Error: Invalid wmi account name. Need to be domain\username

16228
Created On 10/26/21 20:20 PM - Last Modified 08/03/22 22:57 PM


Symptom


  • Commit fails from Panorama to Managed Firewalls
  • Error seen on Panorama:
Error: Need to config WMI account and password for querying Microsoft directory servers Commit failed
  • Error message seen on the managed firewalls
On the firewall Error: Invalid wmi account name. Need to be domain\username Commit failed
 
  User-added image


Environment


  • Panorama with Managed Firewalls
  • Supported PAN-OS.
  • User ID Authentication using WMI (Windows Management Instrumentation)


Resolution


  1. Create a dummy "wmi " username and password using GUI: Device > User identification >User Mapping :(setting) >WMI authentication : Username : domain\username Password
  2. Commit the changes.


Actions
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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004M73CAE&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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