Commit Failure with Error: Invalid wmi account name. Need to be domain\username
16228
Created On 10/26/21 20:20 PM - Last Modified 08/03/22 22:57 PM
Symptom
- Commit fails from Panorama to Managed Firewalls
- Error seen on Panorama:
Error: Need to config WMI account and password for querying Microsoft directory servers Commit failed
- Error message seen on the managed firewalls
On the firewall Error: Invalid wmi account name. Need to be domain\username Commit failed
Environment
- Panorama with Managed Firewalls
- Supported PAN-OS.
- User ID Authentication using WMI (Windows Management Instrumentation)
Resolution
- Create a dummy "wmi " username and password using GUI: Device > User identification >User Mapping :(setting) >WMI authentication : Username : domain\username Password
- Commit the changes.